Freight stops at the border.
We don't.

Rideau arranges truckload and LTL freight between Canada and the United States through a network of vetted carriers. One number to call. One person accountable.

Carrier vetting

We check every truck,
so you never find out
the hard way.

Double-brokering and lapsed insurance are how shippers lose freight. Before a carrier hauls a single load for us, they clear four checks. If they fail one, they do not move your freight. No exceptions, and no quiet shortcuts when capacity is tight.

Watch it run. This is the actual screen every carrier goes through.

Carrier screening
01 / 03
NL
Northline Carriers Inc.
MC-884210 · 12 power units
Operating authority Pending
Cargo insurance Pending
Safety rating Pending
Double-broker screen Pending
Screening
The life of a load

Follow your freight from dock to door.

STEP 01

Pickup, Ottawa

We confirm the pickup and send you the carrier's name, truck number and driver contact before the wheels turn.

01 / 05
Coverage

Our lanes?
Glad you asked.

We work the crossings that connect Eastern Canada to the US Northeast and Midwest, with full coverage across North America.

Ottawa Toronto Montreal Windsor Cornwall

Canada / United States
Buffalo Detroit Chicago New York Ogdensburg 40+ more
Equipment

Pick the trailer.
We'll find the truck.

Typical capacity
Deck length
Best for
Our promise

We are new. So we put it
in writing instead.

We would rather earn your trust than borrow it with invented testimonials. Here is what we commit to on every single load.

Terms we hold ourselves to

Rev. 01
01

You will never learn about a problem from your customer.

If a load is late, held at the border, or at risk, you hear it from us first, with a plan attached. Silence is the one thing we will not do.

02

Your freight will never sit on an unchecked truck.

Authority, cargo insurance, safety rating and a double-broker screen, verified on every carrier, on every load, including the ones we have used a hundred times.

03

The number we quote is the number you pay.

All-in pricing. No invented accessorials, no fuel surprises, no line items that appear after delivery.

04

You will always reach a person.

No call centre, no ticket queue, no phone tree. One point of contact who knows your freight by name.

Rideau Logistics
Ottawa, Ontario · USDOT 9248993
Hold us to it
FAQs

Got questions?
Here are the answers.

01What exactly does a freight broker do?+
We arrange transportation. You tell us what needs moving, we find and vet the right carrier, negotiate the rate, manage dispatch and paperwork, track the load and stand behind it. We are not a motor carrier and we do not own trucks, which means we are never trying to force your freight onto our own equipment. We are only trying to find you the right one.
02How do you vet your carriers?+
Before a carrier hauls a single load for us, we verify operating authority, confirm cargo and liability insurance directly with the insurer, review safety rating and inspection history, and screen for double-brokering and identity fraud. Every carrier signs a written agreement with us first. You can watch the exact screen further up this page.
03Do you handle customs clearance?+
We are a freight broker, not a customs broker. Those are two different licences. We coordinate documentation with your customs broker and we use carriers who know your specific crossing. If you do not have a customs broker, we will introduce you to one.
04What does it cost?+
One all-in rate per load, quoted upfront, covering linehaul, fuel and border coordination. No membership, no retainer, no monthly fee. If we do not move your freight, you do not pay us.
05What if my freight is damaged or lost?+
We confirm the carrier's cargo insurance on every load, and we manage the claims process on your behalf rather than leaving you to chase a carrier you have never met.
06I'm a carrier. How do I get set up?+
Send us your authority, insurance certificate and W-9 and we will run onboarding. We pay fairly, we put every rate in writing, we never force dispatch, and quick pay is available.

Send us a lane.

Tell us what you are shipping and where it needs to be. You get a real number back from a real person, not an automated runaround.