Rideau Logistics is a freight brokerage based in Ottawa, Ontario, arranging truckload and LTL freight between Canada and the United States. We do not own trucks. We own the outcome, from the first quote to the proof of delivery.
At one end are the big, capable operators whose service feels like a machine: efficient, but impersonal, and hard to reach when your load is the one that needs attention. At the other end are the small shops that will pick up the phone but cannot always find capacity when the market tightens or a lane gets difficult.
Rideau was built to sit in the gap between them. Big enough to find the right carrier for your freight, small enough that one person knows your shipment by name and answers when you call. We chose to specialise in the part of the job most likely to go wrong, the border, because that is where a broker actually earns its fee.
We are early, and we would rather earn your trust than borrow it. So instead of inventing a decade of history, we put our commitments in writing and hold ourselves to them on every single load.
If a load is late, held at the border, or at risk, you get the news from us with a plan attached. Silence is the one thing we will not do.
Authority, insurance, safety, and a double-broker screen, verified on every carrier and every load, including the ones we have used before.
All-in pricing. No invented accessorials, no fuel surprises, no line items that appear after delivery.
No call centre, no ticket queue, no phone tree. One point of contact who knows your freight.
Whether you have one load or a lane to cover, we would like the chance to earn it. Send it over and see how we work.